Chic Mermaid Cowl Neck Sleeveless Draped Backless Burgundy Floor-Length Prom Dress

Global Shipping！

This dress is Made-To-Order. Whether you choose a standard size or custom measurements, our tailors craft each dress to order.
♦ Total Delivery Time = Production Time + Shipping Time
Production time:10-15 business days.
Production time depends on the complexity of the dress's craftsmanship.

Shipping Time :
-Standard Shipping：8-15Business days
-Expedited Shipping: 5-8 Business days

Due to the peak season, there are more orders and the processing time is longer,you can place your order in advance.

Shipping fees and delivery times vary for other countries.
If there are major holidays, the delivery time of all orders may be delayed. If time is urgent, you can contact us.

Return Policy
Standard sizes are returnable within 7 days of receipt. Custom color and Custom size is not supported to return.
All colors are customized except for As picture

All returnable items must be unwashed, unworn, and in original condition with yellow return tags need to be kept intact!

If you want to customize the size, please refer to the picture above to measure your size, then fill in the form below and send it to us.
BUST: ______ cm/inch
WAIST: ______cm/inch
HIPS:_______cm/inch
HOLLOW TO FLOOR:_______cm/inch
HEIGHT:_______cm/inch
For dresses WITH sleeves, we need the following extra measurements(In inches or cm):
Arm length =
Arm hole =
Shoulder to shoulder =

We have partnered with a number of reputable shipping companies for the destinations we service including DHL, UPS, FedEx, USPS,SF Express and so on. Whenever the order dispatches, we will send you track number so you can follow the status.

To better communicate with you, please provide a valid email address and check emails after you have purchased for any updated information. Once you have placed your order you will be contacted by e-mail to confirm your order.

P.O. Box addresses cannot be delivered to, then you must provide us with a physical address by email.

When placing an order, please make sure that your shipping address is complete and correct (province, city, zip code, phone number, etc.)!! If the address is wrong or incomplete, your package will be difficult to deliver or will be destroyed.
If there is any problem with the address after placing the order, please contact our customer service by email in time to modify your address.

Care & Storage

• Hang and store the dress in a shaded and dry place.
• If available, use the inner hanger straps to assist with hanging.

Cleaning & lroning

• Dry clean
• Hand wash
• Do not machine wash
• Wash separately
• Low iron
• Steam ironing